Norwich Bus Station is situated off Surrey Street and Queens Road in Norwich city centre. It is a no-smoking site where smoking cigarettes or e-cigarettes is not permitted in the building, bus shelters or concourse areas. 

Please note there is no left luggage facility at Norwich Bus Station. 

Building Opening Times

• Monday - Saturday: 7.00am to 6.30pm
• Sundays: 9.00am to 5.00pm
• Public Holidays - 9.00am to 5.00pm

Information Desk Opening Times

Konectbus, Anglianbus, Norwich Park & Ride, National Express, Eurolines and Eastons tickets can be purchased from the desk with cash or card payment. 

Timetable leaflets and information for most bus operators are available from the bus station. 

• Monday - Saturday: 7am to 6.30pm
• Saturdays: 7.30am to 6.30pm
• Sundays: closed
• Public Holidays - 10am to 4pm

Cafe Opening Times

Enjoy a great selection of hot and cold drinks, sandwiches, hot savoury snacks, cakes, biscuits and confectionery from the cafe. 

• Monday - Saturday: 8.00am to 5.30pm
• Sundays: closed
• Public Holidays - closed

Lost property

Call 03300 539358 between 08.00am and 5.00pm Monday to Friday for lost property at Norwich Bus Station. For lost property on the bus contact your bus operator.