Service Updates

Any planned disruption to services will be published below. Keep up to date on the day with our Service updates Twitter feed. What happens if it snows? Go to our FAQ webpage for more information. 

  • Coronavirus (COVID-19) - Important Update!

    Time: 20:53 Date: 17 / 03 / 2020

    The latest update on our response to the current coronavirus outbreak. We will provide regular updates to this page so please check back.

    More
  • N&NU Hospital

    Time: 19:25 Date: 06 / 04 / 2020

    To assist with ensuring free access for emergency vehicles to the Norfolk & Norwich University Hospital, at the request of the hospital all bus services will be withdrawn from the usual drop off/pick up points at the front of the hospital with effect from midday on Tuesday 7 April 2020. Routes 3, 4 & 510 will instead serve a temporary stop nearby between the staff car park and James Watson Road (previously used as a motorcycle parking area). We apologise to our customers for this change to your services which we have agreed as part of the effort to assist the NHS and the Ambulance services at this time.

  • Dereham Town Centre

    Time: 17:59 Date: 06 / 05 / 2020

    Wellington Road in Dereham will be closed from Monday 11th May for approximately 4 weeks (should finish around Saturday 6th June). The following alterations will be in place. ROUTE 4 to Swanton Morley: will operate as normal. ROUTE 4 to Norwich: please use Cowper Road (outside dentist) bus stop instead of Wellington Road and Market Place. ROUTE 8 to Norwich: Wellington Road bus stop will not be served. ROUTE to Toftwood: please use Cowper Road (outside dentist) bus stop instead of Wellington Road and Market Place. ROUTE 11 to Swaffham: Wellington Road bus stop will not be served. ROUTE 12/21: will operate as normal. Any updates will be posted here.

  • Dereham - Quebec Road

    Time: 08:27 Date: 15 / 05 / 2020

    Monday 18th May to Monday 8th June 2020. Due to gas works route 21 will be unable to serve Quebec Road so will divert along Swaffham Hill, Sandy Lane and Dillington Road. Quebec Hall bus stop will not be served during this time. *** AS OF WEDNESDAY 20TH MAY THE WORKS HAVE BEEN COMPLETED AND ROUTE 21 WILL SERVE QUEBEC ROAD AS USUAL ***

  • Dereham - Yaxham Road

    Time: 10:39 Date: 22 / 05 / 2020

    Wednesday 27th until Sunday 31st May 2020. Due to level crossing works on Yaxham Road, Dereham, buses on route 4 will operate on a diversion. Buses towards Norwich from Dereham Market Place will operate via Neatherd Road, Crown Road and Norwich Road to Eckling Grange, where they will join the A47 before coming off at Tesco and following the normal route. Buses from Norwich will leave Tesco, join the A47 westbound to Drayton Hall Lane, return to Dereham Market Place and stop outside Barclays before going to Swanton Morley. As a result of this, Halfords in Dereham and the stops on Station Road will not be served during this time.

  • Long Stratton

    Time: 15:57 Date: 20 / 05 / 2020

    Due to Flowerpot Lane being closed on Monday 1st June for Anglian Water works buses on route 1 will not be able to serve bus stops on Manor Road and A140/Flowerpot Lane. Please use alternative stop at A140/The Swan Inn. This is for 1 day only.

  • Timetable Changes

    Time: 12:58 Date: 06 / 05 / 2020

    From Sunday 28th June 2020 (and Sunday 26th July 2020) there will be some changes to our network, mainly due to recent contract awards by Norfolk County Council.

    More
  • Timetable Changes

    Time: 14:14 Date: 14 / 05 / 2020

    From Sunday 26th July 2020 there will be some changes to our network, mainly due to recent contract awards by Norfolk County Council. More information to follow.