Service Updates

Any planned disruption to services will be published below. Keep up to date on the day with our Service updates Twitter feed. What happens if it snows? Go to our FAQ webpage for more information. 

  • Coronavirus (COVID-19) - Important Update!

    Time: 20:53 Date: 17 / 03 / 2020

    The latest update on our response to the current coronavirus outbreak. We will provide regular updates to this page so please check back.

  • Timetable Changes

    Time: 14:14 Date: 14 / 05 / 2020

    From Sunday 26th July 2020 there will be some changes to our network, partly due to recent contract awards by Norfolk County Council.

  • Timetable changes

    Time: 18:54 Date: 18 / 08 / 2020

    During September there will be some changes to our network including two new routes and a new evening journey!

  • Norwich - Upper King Street and Tombland

    Time: 16:31 Date: 28 / 07 / 2020

    From Monday 10th August 2020, Upper King Street and Tombland will be closed for 3 months, until approximately Friday 13th November 2020. This is due to the works associated with the next phase of the 'Transforming Cities' funding. This will affect routes 501 and 502. The routes towards the airport and Sprowston will remain the same. Buses towards Thickthorn and Harford will be on diversion between Edward Street and Castle Meadow during this time. Temporary bus stops will be in place while the works are carried out. These will be located at Botolph Street (for Anglia Square) and Bank Plain (for Tombland).

  • Mansfield Lane - Norwich

    Time: 12:04 Date: 07 / 09 / 2020

    Mansfield Lane has been closed until further notice. The 84 will be unable to serve the lane itself, so we ask passengers to use Long John Hill or City Road stops instead. The bus will divert through Trowse. We will update this page and Twitter when we have further information.

  • Rackheath - Level Crossing

    Time: 10:37 Date: 08 / 09 / 2020

    Due to junction works, the level crossing in Rackheath will be closed between Monday 14th September and Sunday 4th October 2020. This will affect route 5B. During this time, we will not be able to serve Norwich Road/Station Road in Salhouse. We ask that passengers board either opposite the Sole and Heel or outside the garage just before Vera Road for travel both towards Wroxham and towards Norwich.

  • Necton - Hale Road

    Time: 16:22 Date: 15 / 09 / 2020

    Due to gas main connection works, Hale Road in Necton will be closed from Monday 21st September 2020 until Friday 2nd October 2020. This will effect routes 6 and 11. Buses will divert via North Pickenham Road, Brown's Lane and Station Road. They will head to Holme Hale before reversing at St Andrews Close and continuing as normal. This diversion is operating in both directions.

  • Norwich - Southwell Road

    Time: 16:20 Date: 21 / 09 / 2020

    Due to emergency utility works, Southwell Road is currently subject to an emergency road closure. The peak journeys on route 502 that would normally operate via Southwell Road and Brazengate will instead operate the usual 502 route via Ipswich Road. This is in effect between Monday 21st September 2020 and Friday 25th September 2020. The bus stop on Southwell Road will not be served during this time.

  • A11 - Cringleford, Thickthorn

    Time: 09:22 Date: 16 / 09 / 2020

    Due to resurfacing works between the Cringleford, Roundhouse and Thickthorn Roundabouts, the A11 will be closed from Monday 28th September 2020 until Thursday 1st October 2020. This work will be conducted at night and so the road will be closed from 8pm on the above dates. This will affect buses on route 8. Buses on route 8 from Norwich, Rail station at 20:10, 21:20, and 22:10 will operate via Newmarket Road (Town Close Road), the Ring Road, Ipswich Road and take the A47 to Thickthorn Park and Ride site before carrying on as normal. The buses leaving Dereham at 19:25, 20:20 and 21:20 will operate via the A47 and Ipswich Road towards the bus station. Due to this diversion, stop at Newmarket Road/Elvedon Close will not be served during this time.