- 84
- 84
3rd Jun onwards
If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go! 1. Go to 'settings' and click on 'sign in' to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. If you need any further help please contact customer services by email feedback@konectbus.co.uk or call us on 03300 539358.
Surrey Street closed between Bus Station and St Stephens Street
30th Aug - 30th Nov
Due to the closure of Surrey Street between the Bus Station and St Stephens Street the following amendments to services will take place: Routes 1, 3, X3, 4, 6, 40A, 41A, 84 - will only serve the Bus Station and NOT St Stephens Street
MIND THE GAP - between the bus and the platform edge - NORWICH Rail Station
17th - 30th Oct
Routes 5B and 8 stop right outside Norwich Rail Station, on Thorpe Road, providing easy connections onto National Rail services (local, Intercity & Cross country) Connections from other bus routes are available at Norwich Bus Station (8) or St Stephens Street (5B)