Service Updates

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These may affect your journey

Reduced service on the 6

Today 14:52 - 23:59

  • Affected routes:
  • 6

There is a reduced service on the 6 because of a problem with a bus. Due to a breakdown the 6 @ 1500hrs Watton Academy to Norwich is being delayed. Sorry for the inconvenience.

Reduced service on the 5B

Today 14:32 - 20:56

  • Affected routes:
  • 5B

Due to Operational issues the 2015hrs Wroxham to Norwich, Sorry for the inconvenience.

Reduced service on the 8 & 8A

Today 09:17 - 19:01

There is a reduced service on the 8 & 8A because of a problem with a bus.

1357hrs Toftwood to City and 1520hrs City to Toftwood will not run:

sorry for any inconvenience caused

Route 13 - Swanton Road level crossing upgrade - 16th June until 12th July

Today 05:55 - 12th Jul 2025

  • Affected routes:
  • 13

Due to level crossing upgrade work, Swanton Road in Dereham will be closed.
Buses on route 13 will be diverted between Dereham and Swanton Morley via Eckling Grange.
Due to the length of this diversion please allow extra time.
We would like to apologise for the disruption to your bus service.

Route 84 - Lakenham (City Rd) - Monday 9th until Friday 27th June 2025

9th - 27th Jun 2025

  • Affected routes:
  • 84

Due to resurfacing work, City Rd (Lakenham) will be closed. Apart from the 16:20 departure from Norwich, all other journeys will be diverted via Bracondale and Trowse village in both directions.
City Road will not be served during this time.
We would like to apologise for the disruption to your bus service during this time.

Route 5B - Yarmouth Road highway improvement works (PHASE 2) - Wednesday 4th June until Friday 18th July 2025

4th Jun 2025 - 18th Jul 2025

  • Affected routes:
  • 5B

Due to highway improvement work along Yarmouth Road, the section of Yarmouth Road will be closed between Thunder Lane and Pound Lane OUTBOUND only
Buses towards Wroxham & Stalham will be diverted between Thorpe River Green and Dussindale Drive via Thunder Lane and St Williams Way.
Buses towards the City Centre will continue to operate as normal
Passengers who normally board at Primrose Crescent, St Andrews Avenue or School Avenue are asked to use alternative stops at either Pound Lane/Dussindale Drive or Yarmouth Road (Barber Place)
We would like to apologise for the disruption to your bus service whilst this work takes place.

Norwich Bus Station - Stand M Closure

28th May 2025 onwards

All services that usually depart from Stand M in Norwich Bus Station are currently departing from Stand L.

Sorry for any inconvenience caused.

Route 85 - Surlingham (The Common & The Street) - Tuesday 27th May until Friday 4th July 2025

27th May 2025 - 4th Jul 2025

  • Affected routes:
  • 85

Further telecommunication works will take place between Ferry Lane and The Street resulting in this road being closed.
Buses on route 85 will operate normally until the junction of Mill Road/The Green then continue along The Green terminating at The Covey junction.
Stops at Walnutt Hill and Ferry Road will not be served.
We would like to apologise for this further disruption to your bus service.

Routes 3, 3B, 3C, 4, 5B, 6, 60 - Cringleford bus interchange - Tuesday 6th May until further notice

6th May 2025 onwards

Due to road widening and junction improvement work at Roundhouse Way/A11 roundabout, the bus stops at Cringleford bus interchange will be part suspended to allow for safe working.
Stops B & C will be moved with the following changes to stopping arrangements:
ALL buses towards the Hospital (3, 3B, 3C, 4, 5B, 6, 60) will depart from STAND A as will routes 6 & 60 towards Norwich City Centre.
A temporary bus stop will be located on Roundhouse Way and will be served by ALL buses from the Hospital towards the City Centre.
HETHERSETT ACADEMY buses - both routes 5B & 6 will depart from the temporary stop on Roundhouse Way.

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These disruptions could affect future journeys

Customer Services Temporary Closure - Friday 27th June 2025

27th Jun 2025

Please note that our Customer Services telephone lines will be closed from 1:00 PM on Friday, 27th June 2025.

During this time, you can check the status of our services by downloading the Konectbus app and selecting your route number or viewing service updates. This information is also available on our website at Konectbus.co.uk.

You can still contact us via email, and we will acknowledge your message within our usual response timeframe.

Thank you for your understanding and cooperation.