Norwich, St Stephens Street, SW-bound service updates

Showing only service updates for Norwich, St Stephens Street, SW-bound.

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These may affect your journey

Mandatory Face Coverings on our buses

29th Nov onwards

The wearing of face coverings is required for anyone aged 11 or over on all our buses including school buses from Tuesday 30th November.

Exemptions still apply so please remember that not all disabilities such as Asthma and Autism are visible.

Please sanitise your hands and keep your distance as you travel.

Tis the season to go shopping in our Market Towns - no parking fuss - go by bus

24th Nov - 24th Dec

Our buses serve the Norfolk market towns of Dereham (buses 4, 8, 11, 12, 17, 21), Diss (bus 1), Stalham (bus 5B), Swaffham (bus 11), Thetford (bus 81), and Watton (buses 3, 6, 11, 81).
Perfect for shopping, catching up with friends in the selection of cafes and coffee shops or exploring the markets this Christmas.

How to access your tickets from our old app

3rd Jun onwards

If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go!

1. Go to 'settings' and click on 'sign in' to create a new account.
2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app.
3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email.
4. You should then receive an email containing a link to verify your account - click on the link.
5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out.
6. You can view your tickets in the 'mobile tickets' section of the app.

If you need any further help please contact customer services by email or call us on 03300 539358.

STALHAM - Christmas Market - Sunday 5th December

Today 10:47 - 5th Dec

  • Affected routes:
  • 5B

Due to the annual Christmas Market on Stalham High Street on Sunday 5th December, this road will be closed.
The 10:00 departure from Old Rail Station will be diverted via the A149. Please use bus stop at Yarmouth Road, Millside.

Sundays 5B & 8

4th Jul onwards

On Sundays route 5B (city-bound) continues beyond Norwich Rail Station as route 8, serving Castle Meadow and Norwich Bus Station. Route 8 (city-bound) continues beyond Norwich St Stephens Street as route 5B, serving Castle Meadow and Norwich Rail Station. The exception is the 0913 from Toftwood terminates at Norwich Bus Station.

Route 5B Stalham loop

4th Jul onwards

  • Affected routes:
  • 5B

Please be aware that the timetable towards Stalham shows bus stops as far as Horning or Hoveton only. These are the first bus stops after Wroxham on the Stalham clockwise/anticlockwise loop. In order to see the bus stops after Horning/Hoveton please select the timetable towards Eaton. Alternatively please use the Journey Planner or view the timetable PDF (website only, not available in the app). Apologies for the inconvenience caused, we are trying to resolve this issue.

These disruptions could affect future journeys

THORPE River Green, Christmas Event - Sunday 5th December

Today 15:00 - 5th Dec

  • Affected routes:
  • 5B

Due to the annual Christmas event at Thorpe River Green on Sunday 5th December, Yarmouth Road will be closed from 16:00 onwards.
Buses on route 5B will be diverted via Harvey lane, St Williams Way and Thunder Lane, journeys affected are:
16:15 & 17:15 Wroxham to Norwich and 15:43, 16:43. 17:43 Norwich to Wroxham.