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How to access your tickets from our old app

3rd Jun onwards

If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go! 1. Go to 'settings' and click on 'sign in' to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. If you need any further help please contact customer services by email feedback@konectbus.co.uk or call us on 03300 539358.

Tis the season to go shopping in our Market Towns - no parking fuss - go by bus

24th Nov - 24th Dec

Our buses serve the Norfolk market towns of Dereham (buses 4, 8, 11, 12, 17, 21), Diss (bus 1), Stalham (bus 5B), Swaffham (bus 11), Thetford (bus 81), and Watton (buses 3, 6, 11, 81). Perfect for shopping, catching up with friends in the selection of cafes and coffee shops or exploring the markets this Christmas.

Mandatory Face Coverings on our buses

29th Nov onwards

The wearing of face coverings is required for anyone aged 11 or over on all our buses including school buses from Tuesday 30th November. Exemptions still apply so please remember that not all disabilities such as Asthma and Autism are visible. Please sanitise your hands and keep your distance as you travel.