• 41A
• 40A
• X41

How to access your tickets from our old app

3rd Jun onwards

If you have active or unused tickets on our old app, simply follow these simple steps and you're good to go! 1. Go to 'settings' and click on 'sign in' to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or trying logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. If you need any further help please contact customer services by email feedback@konectbus.co.uk or call us on 03300 539358.

MIND THE GAP - between the bus and the platform edge - buses to NORWICH Rail Station

5th - 30th Nov

Routes 5B and 8 stop right outside Norwich Rail Station, on Thorpe Road, providing easy connections onto National Rail services (local, Intercity & Cross country) Connections from other bus routes are available at Norwich Bus Station (8) or St Stephens Street (5B)

Tis the season to go shopping in our Market Towns - no parking fuss - go by bus

24th Nov - 24th Dec

Our buses serve the Norfolk market towns of Dereham (buses 4, 8, 11, 12, 17, 21), Diss (bus 1), Stalham (bus 5B), Swaffham (bus 11), Thetford (bus 81), and Watton (buses 3, 6, 11, 81). Perfect for shopping, catching up with friends in the selection of cafes and coffee shops or exploring the markets this Christmas.