Job Title: Operations Manager
Location: Norwich, UK
Company: Konectbus - Go East Anglia.
About Us: We are a leading bus company dedicated to providing reliable, efficient and safe public transport services in Norwich and the surrounding areas. Our commitment to excellence and customer satisfaction drives everything we do.
Job Description: We are seeking a dynamic and experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our bus services, ensuring that all routes run smoothly and efficiently. This role requires a strong leader with a background in public transport and a passion for delivering high-quality service.
Key Responsibilities:
- Manage and coordinate the daily operations of the bus services.
- Ensure compliance with all relevant regulations and standards.
- Develop and implement operational policies and procedures.
- Monitor and improve service performance and customer satisfaction.
- Lead and motivate a team of drivers and support staff.
- Handle any operational issues or emergencies that arise.
- Collaborate with other departments to achieve company goals.
Requirements:
- Must hold a Manager's CPC or be willing to obtain one.
- Proven experience in public transport operations.
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and solve problems effectively.
- Knowledge of relevant regulations and industry standards.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications to recruitment@goeastanglia.co.uk by 31st December 2024.
Join us in making a difference in public transport in Norwich!